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Mastering the Entrepreneurial Mindset: Key Lessons from Tiffany Norwood & Jeanne Sullivan

January 24, 2025

Entrepreneurship is a journey marked by persistence, mindset, and resilience. Two powerful voices recently shared their insights at our recent Breaking Barriers Event — Tiffany Norwood, a renowned tech entrepreneur who launched 9 startups and raised $670M, and Jeanne Sullivan, an experienced investor and advisor with over 30-year experience, who ran a $400M portfolio and made over 150 investments. Their keynotes offer valuable lessons on what it takes to succeed as entrepreneurs.

Tiffany Norwood: The Power of Mindset and Persistence

Tiffany Norwood’s keynote was a deep dive into the psychology of success. As someone who has launched nine startups and raised over $670 million, Norwood brought an incredible wealth of experience to the table. She stressed that the foundation of any entrepreneurial venture is a strong mindset — the right belief in yourself and your mission.

Self-Efficacy and Unity Mindset

One of Norwood’s key points was the concept of self-efficacy, which she defines as the belief in your ability to succeed because you’ve done something similar before. This mindset isn’t about being overconfident; it’s about applying lessons from the past to face current challenges. “Even if what you’re doing seems bigger or more complex, you’ve been through something like it before,” Norwood explained. The key to overcoming obstacles is leveraging that confidence and knowledge.

Equally important is the unity mindset, which suggests that people will rally around your mission as you continue to build it. Tiffany emphasized that all people are connected, and when you focus on creating something meaningful, others will show up to help — whether that’s investors, partners, or employees. The idea is to trust in the process and the power of collaboration.

Imagination and Persistence: Essential for Entrepreneurs

Another crucial aspect of Norwood’s message was the importance of taking your imagination seriously. She encouraged founders to say “I will” instead of “I might” and to speak with the conviction of someone who believes in their dream, even when others might not. “No one is attracted to an apathetic founder,” she noted. If you don’t believe in your vision, no one else will.

Perhaps most importantly, Norwood pointed out that persistence is essential. She described the most common “exit” for many entrepreneurs as either failure or giving up. But rather than accepting failure, Norwood suggests pivoting and persevering. Founders need to expect rejection and be prepared to tell their story again and again — as she said, you should be ready to tell your story at least 52 times before success comes knocking.

Jeanne Sullivan: Building Resilient Teams and Leading with Empathy

Jeanne Sullivan’s keynote focused on the emotional and relational aspects of business — specifically team building, leadership, and maintaining a positive mindset through challenges. She shared personal stories and insights that highlighted the importance of creating an environment where both businesses and individuals can thrive.

Building a Personal Board of Advisors

Sullivan recommended that entrepreneurs should reach out for guidance early in their journeys. “Build a personal board of advisors,” she urged. These advisors should serve as your first reference points for investors, guiding you through crucial decisions and providing insight into your business’s direction. They are a valuable resource for feedback and guidance, especially when navigating the uncertain waters of early-stage business development.

Team Building: Communication is Key

Building a strong, high-performing team is vital to any business, and Sullivan emphasized the importance of taking care of your team. High-performing teams thrive on open communication, where every member’s needs are understood and addressed. 

The best CEOs set the tone for the entire company and create environments where team members feel heard and supported, allowing them to reach their full potential. Sullivan referenced leaders like Scott Galloway and Richard Branson, who prioritize kindness and generosity when hiring and leading. 

Therefore, it’s critical to foster a culture where kindness, empathy, and resilience are at the forefront and it starts with you.

Resilience and Mindset in Challenging Times

Entrepreneurs often face tough times, especially when market conditions shift or challenges arise. Sullivan highlighted the importance of timing — ensuring your business is in sync with market needs. But she also spoke to the necessity of embracing mistakes rather than blaming others or making excuses, a trait of a fixed mindset. 

Finding Your Voice and Self-Kindness

Jeanne also offered advice on finding your voice as a leader and businessperson and having the courage to be authentic. She also stressed the importance of self-kindness when reflecting on past mistakes and sacrifices. Entrepreneurship is a journey full of missteps, but acknowledging these with compassion rather than self-criticism is vital for long-term growth and success.

A fun tip – A feel-good playlist: Finally, Sullivan shared a practical tip: use music as a tool to shift your mindset when things get tough. A good playlist can sometimes be the perfect antidote to stress or negativity, helping entrepreneurs stay motivated and optimistic.

Conclusion: The Mindset That Fuels Success

As you embark on your own entrepreneurial journey, keep in mind how important your mindset is to your success. Believe in your own abilities, surround yourself with the right people, and lead with empathy and persistence. That is a mindset that can carry you through any challenge and bring your entrepreneurial dreams to life.

  •  About Author

Victoria Yampolsky is a serial entrepreneur, strategic CFO advisor for numerous early-stage start-ups and expert in financial modeling and valuation. She’s a passionate advocate for female founders and fair access to capital for all.

As the President and Founder of The Startup Station, a strategic CFO advisory firm and financial education platform for startups and small businesses, she has collaborated with over 150 founders across 15 industries, assisting them in raising more than $50M in venture capital funding. Hundreds of entrepreneurs worldwide took The Startup Station’s courses on accounting, financial modeling, valuation and startup finance.

Victoria founded PowerUp Globally, a non-profit program that helps seed-level female-led ventures grow and secure their next round of funding through sales and financial training. The program aims to close the gender funding gap. PowerUp also offers the Female Founder Mindset Gym, a resilience-building program for early-stage female founders.

Before venturing into entrepreneurship, Victoria spent nearly a decade on Wall Street in Deutsche Bank Research and IT Consulting at CapGemini.

Victoria holds a Bachelor’s Degree, Cum Laude, in Computer Science, with a minor in Mathematics from Cornell University, and an MBA, with honors, from Columbia Business School.

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